Scorecard mind map. Frame Approach.
Balanced Scorecard is a strategic planning approach that describes
companies goals in four perspectives - "Customer", "Business
Process", "Financial" perspective and "Learning and
Growth" perspective. We created a Balanced Scorecard mind map to
support creation of scorecard for personal or business needs.
- Important notice:
Features and functions described on this page are for Mind Pad 2, the
version of Mind Pad was released as a new major
update (actually completely new project), so information on this page
will be relevant only to Mind Pad 2, which is available for download,
but is not supported.
this article you will find out more about Balanced Scorecard concept. Also,
you can download a sample Mind Pad map that is a basic for building your own
Overview - Balanced Scorecard with Mind Pad
Let me explain what is Balanced Scorecard designing in Mind Pad and why
it's better that tools for balanced scorecard and what valued does it add.
|Designing Balanced Scorecard in Mind
|Balanced Scorecard is a
conception (not method) that allows to represent company's goals.
For designing Balanced Scorecard it's reasonable to apply a mind
mapping or concept
mapping information representation approaches.
|Normally mind (or concept) map deals with topics.
In Mind Pad we used so called Frames. Think about frame
as an object with special properties set.
|Use special model for
representing Balanced Scorecard information. It allows creating
topics with properties: "Goal", "Measure
method", "Action", "Action Feedback" and
others. Click to see all
properties of "Goal" object.
|In Mind Pad it's easy to link some
strategic goal with a person card. It looks great and simplify the information
about related person. Read more about person
|Use special color styles
designed for Balanced Scorecard building. It's an easy way to make
your map looks professionally. Click to see big balanced
Using Balanced Scorecard with Mind Pad
Now, let me show how to benefit from using BSC_Goal object in Mind Pad.
add to the map a custom designed BSC_Goal object. It has all properties
I need to describe some specific company goal for perspective. My goal
is "Improve access to business-critical information".
I wish to describe the measurement method. I put into "Measure
method" property the following text: "We will evaluate the number of requests by one employee"
I'm describing my goal: "The number of employees that can access strategic information",
the goal value is "80%".
a time to act. I put in "Action" property the value "We will start promoting company entire network".
I built this goal of my balanced scorecard map. And after some time I'm
getting back to it as I have some results:
now I know what is the problem, why most people wasn't able to access
business-critical information. My IT stuff reported that "We should provide a direct access to company network from the web".
Let's put this into "Action feedback" properties.
guys from IT did some work to improve access to business information. I
evaluate the progress as 10% and put some ideas in "Progress
Description" property: "Guys from IT released a wireless
access to entire network".
So this example shows how you can manage your goals with Balanced
Scorecard map. It's easy because topics represent just the short summary and
if you need details - you click at topic and browse for more values.
Why we work with Balanced Scorecard
Balanced Scorecard is what makes company more effective as company employees
know about strategic goals, know how their job is linked with strategic
goal. In 2004 we have designed a Strategy2Act
product that allows to build and balance scorecard.
Now we are releasing Balanced Scorecard in mind mapping technique. We
used Mind Pad product to describe the sample mind map and show how to create
a company/personal balanced scorecard.
What is Balanced Scorecard
Balanced Scorecard is a business
management concept. This concept allows to
transform strategy into action.
It's a not a set of rules or methods, it's a conception that allows to share
your strategy and vision with others.
Learning and Growth perspective (strategic goal)
in Mind Pad. Pay attention to properties of this frame objects.
Note: you can put information about goal description, measure way,
current and target state.
are three important things you should know about Balanced Scorecard:
a concept (not a set of rules, tools or methods);
helps to connect your strategy with real action;
lets to describe companies’ strategy, vision and mission;
Balanced Scorecard concept every strategic goal must have a success factors.
For every factor you can have a measure way and target value.
Goal. As you can see at this
picture Employee Satisfaction goal is linked with Learning and
Growth strategic goal. You should show the progress for this goal.
"Progress Description" and "Progress" properties
were designed for this task.
scorecard suggests to view the organization from four perspectives:
Learning and Growth Perspective
Business Process Perspective
Then you should
develop success measure ways and assign a target values.
Why use Balanced
Scorecard is another great way to let your employees know about your
strategy, mission and vision. People will not just “know” about your
strategy, but will be able to answer question:
can we do to achieve our strategy;
is the relation between things we are doing now and strategy/vision of
Balanced Scorecard transforms strategy into action;
Use Balanced Scorecard to transform your strategy into action.
- For building balanced scorecard maps purchase Mind Pad with special
price 49$. Purchase Mind
Quality Management (TQM).
Quality assurance through statistical methods is a key component
in a manufacturing organization. Learn how to mind map TQM.
analysis is a strategic planning tool used to evaluate the
Strengths, Weaknesses, Opportunities, and Threats. Use Mind Pad to support
your SWOT analysis.
Sigma is a quality program for improving business
processes. Describe your process and Six Sigma topics with Mind
This is a sample
of Balanced Scorecard, representing company vision and goals.
Scorecard [18 KB]
Please, read first how to install this model in Mind Pad (www.mind-pad.com):
1. You should install Balanced Scorecard model.
Open Mind Pad Model folder, for instance:
C:\Program Files\Mind Pad\Models
Copy Balanced Scorecard.mdm to that folder;
2. You can copy additional graphics to Image Library.
Open Mind Pad Image Library folder, for instance:
C:\Program Files\Mind Pad\ImageLibrary
Copy BSC Images to that folder;
3. You can copy additinoal grapgics to Style Library
Open Mind Pad Styles folder, for instance:
C:\Program Files\Mind Pad\Styles
Copy BSC Styles to that folder;
4. Now you can open sample map balanced-scorecard.mprj file.
Evaluate Mind Pad
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version of Mind Pad: http://www.mind-pad.com/download.htm
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